Quality Assurance
MNLA continually reinvests considerable thought and resources into improving our internal processes to ensure optimum service delivery.
Our internal structure currently includes the following upgraded delivery processes:
- Internal document control and tracking
- External document issue and tracking
- Operation within the bounds of our strict HR policies
- Operation within the bounds of our professional services documents and policies
- Receipt, review and implementation of industry best practice updates and methods
- Development and use of standardised project delivery schedules and templates
- In-house staff mentoring
- Internal design review critiques
- Internal documentation review critiques
- Concept design drawings Director review and signoff
- Pretender drawings Director review and signoff
- For construction drawings Director review and signoff
- Issue of documents in accordance with AS-2124 (to be upgraded to AS-4000)
- Site services in accordance with accredited Construction Safety Awareness Training requirements
- Post construction site review critiques
- Post construction contractor feedback
- Post project learning and corrective action implementation























































































